Privacy Policy
At Soluna Rose Healing & Wellness, your privacy matters. We are committed to respecting your personal information and being transparent about how information submitted through our website is collected and used.
This Privacy Policy explains how we handle information provided through our website, including appointment inquiries and general questions.
Our website's contact form is intended for general inquiries only. Please do not submit sensitive medical information, diagnoses, treatment details, or insurance information through this form.
How We Handle Website Inquiries
When you submit an appointment inquiry or general question through our website, your information is processed through Squarespace, our website platform. A notification containing your submission is sent to our practice email address.
We use the information you provide to respond to your inquiry, discuss available services, and communicate potential next steps.
Our website inquiry form is not intended for confidential clinical communication. Please avoid including medical histories, diagnoses, treatment details, or other sensitive health information.
If you become a client, information about confidential communications, clinical records, and applicable privacy practices will be provided separately.
Information We Collect
When you contact Soluna Rose Healing & Wellness through our website, we may collect information you voluntarily provide, including:
First and last name
Email address
Type of service you are interested in
Any additional information you choose to include in your message
We use this information to respond to inquiries, provide general information about our services, and discuss potential appointment availability and next steps.
Submitting an inquiry does not establish a therapist-client relationship.
Third-Party Services & Website Security
Our website is hosted by Squarespace, which provides website functionality and processes information submitted through our contact form.
We also use Google reCAPTCHA to help protect our inquiry form from spam and automated submissions.
These third-party services may collect certain technical information, such as IP addresses, browser details, and website interaction data, according to their respective privacy practices.
Although we take privacy seriously, electronic communication and website submissions cannot be guaranteed to be completely secure. For this reason, we ask visitors not to submit confidential clinical information through our website inquiry form.
Privacy Questions & Contact Information
If you have questions about this Privacy Policy or how information submitted through our website is handled, please contact:
Soluna Rose Healing & Wellness
Email: rosa@solunarosehealing.com
Phone: (442) 229-6162
Office: 400 S. 2nd Avenue, Suite 212, Barstow, CA 92311
For your privacy, please avoid including sensitive medical or clinical information in general email inquiries.
This Privacy Policy applies to our public website. Information about privacy practices related to psychotherapy services and clinical records is addressed separately through applicable client documentation.